How to Report a Loss

How to Report a Loss

Our agents are dedicated to helping policyholders understand the benefits and terms of their insurance coverage. We work with you to make sure you not only know the specific terms of your policy, but also understand your current and future insurance needs. If you need to make an insurance claim, we are happy to provide full assistance from gathering the necessary paperwork to making sure you receive the compensation in accordance with your policy.

For assistance with a loss, please call our office during business hours
Monday – Thursday: 9 a.m. – 5:30 p.m.
Friday: 8:30 a.m. – 5 p.m.

(410) 781-4672
(410) 795-2000
(888) 550-3858

After business hours, please call your insurance carrier:

AIC	1-800-492-5629
Allstate	1-800-255-7828
Encompass	1-800-588-7400
Erie	1-800-367-3743
Farmers Insurance	1-800-435-7764
Foremost	1-800-527-3907
Frederick Mutual Insurance	1-800-544-8737
Maryland Auto Insurance Fund	1-800-492-7114
Montgomery Mutual Insurance	1-800-561-0178
Ohio Casualty	1-800-252-4633
Peninsula Insurance	1-800-492-1205
Progressive	1-800-274-4499
Safeco	1-800-332-3226
Travelers Insurance	1-800-252-4633

If you have any questions about filing an insurance claim, feel free to contact one of our agents. We know that suffering a loss can be a stressful experience, and we want to make it as easy as possible for you.

How Can We Help You?

File a Claim Take Questionnaire Request a Quote

OR CALL US FOR A FREE INSURANCE QUOTE: (410) 795-2000

"The personal knowledge of what I have with you. The understanding of what I need or am looking for, without being pushy about it. Being there to talk about my policies, and giving the answers while still allowing me to hash out the choices without rushing or being pushy about what I should do."

Jennifer M., customer since 2002

"After we sold our house, Robynne did a great job of starting a new renters policy for us and canceling our old homeowners pollcy. Everything went smoothly and she kept us updated during the process. She updated our other policies due to the change. Thanks Robynne !"

David B., customer since 2000

"Enjoy the convenience of Freedom Insurance. Always receive a person willing to help when I call. Thank you"

Cheryl A., customer since 2010

"Mark is very responsive and looks out for my best interest!"

Brian W., customer since 2018

"You saved me lots of money on better coverage and made transferring my policies over to you very easy."

Holly S., customer since 2018

Click Here to View Service Areas

Carroll County Insurance Agent Service Areas: Freedom Insurance Agency provides insurance coverage to Carroll County, Maryland and surrounding areas including: Eldersburg (21784), Finksburg (21048), Union Bridge (21791), Hampstead (21074), Manchester (21102), Taneytown (21787), Westminster (21157, 21158), New Windsor (21776), Sykesville (21784), Marriottsville (21104), Woodbine (21797), Taneytown (21787), Mount Airy (21771), and more.

Howard County Insurance Agent Service Areas: Freedom Insurance Agency provides insurance coverage to Howard County, Maryland and surrounding areas including: Clarksville (21029), Cooksville (21723), Columbia (21044), Dorsey (21075), Elkridge (21075), Glenelg (21737), Ellicott City (21043), Fulton (20759), Glenwood (21738), Granite (21163), Hanover (21076), Jessup (20794), Lisbon (21765), Highland (20777), Marriottsville (21104), West Friendship (21794), North Laurel (20723), Woodbine (21797), Woodstock (21163), and more.